Shipping Policy

1. Processing Time

This product is available as a pre-order. Orders are reserved for the upcoming production batch and will be processed once production is complete. Shipments are currently estimated to begin late October 2026, as stated on the product page. Ordering earlier reserves your unit but does not guarantee an earlier ship date within the batch.

If the estimated schedule changes, you will be notified via the email.

2. Shipping Methods & Delivery

We ship internationally via trusted carriers (e.g. DHL, UPS, or regional providers depending on destination). Delivery timeframes shown on the product page are estimates only — actual delivery may vary due to customs processing, local postal services, or other factors outside our control.

If we are unable to fulfill an order to your location, we will contact you promptly with available options, including a refund where applicable.

3. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information and instructions. The tracking method depends on the carrier assigned to your destination.

4. International Orders

We ship worldwide. Customers are responsible for any import duties, customs fees, or taxes imposed by their local authorities — these are not included in the purchase price or shipping cost unless explicitly stated.

We recommend checking your country's import regulations before placing an order. If delivery to your destination is not possible after an order is placed, we will contact you to discuss cancellation and refund options.

5. Damaged or Lost Packages

If your package arrives damaged or appears to be lost, please contact us as soon as possible. We will work with the carrier to investigate and find an appropriate resolution. See our Refund Policy for details on eligibility and procedures.